QLD Office 1300 79 84 05 Smeaton Grange 02 4647 9599

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QLD Office 1300 79 84 05 Smeaton Grange 02 4647 9599

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Warranty & Returns Policy

This Warranty and Returns Policy only applies to products sold by HDT Special Vehicles. It does not apply to third party products sold by Merchants (as defined in the Terms of Use). Merchants are responsible for all faults, returns and warranties relating to third party products purchased on this site and therefore, you should contact the Merchant directly in relation to such third party products.

Returns are simple and easy.
We’re committed to providing the best customer satisfaction possible. We will gladly refund or replace any defective item and most non-defective items. Within 7 days of receipt of your order, you may return products that meet each of the following criteria:

Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund will be issued. All applicable sales taxes will be refunded. The cost of shipping will be credited only in those instances that the return is a result of our error.

Refunds
We will issue a full refund for any returned products when your return meets the above requirements. The cost of shipping will be credited only in those instances where the return is a result of our error.

HDT Guarantee
HDT guarantees the workmanship of the products sold. If you have received a defective or damaged product and wish to return the goods for a replacement or refund, please contact us ASAP using the details below, we will then give you instructions on how to proceed.

Cancel Order Requests
With any cancellation, please contact us as soon as possible. We cannot cancel an order once it has entered the shipping process. In the event that the product is shipped, you will be charged for the order. if you wish to cancel your order, contact us ASAP using the details below and quote your order number. Questions, problems, suggestions? If you have any problems with your order, please don’t hesitate to contact us.

By Email
Get personalized help with placing an order, finding parts for your vehicle or inquire about your account or shipment. Or, send us your comments and suggestions. Email us at hdt@championsgroup.com.au 

By Telephone
Phone support is available: Monday to Friday 9:00 AM to 5:00 PM PH: +61 1300 79 84 05 Fax: +61 7 4930 2005